Frequently Asked Questions

Frequently Asked Questions

Is Rustic Grove real wood?

Yes. Rustic Grove planks are made from 100% reclaimed wood.

Where can Rustic Grove be used?

Rustic Grove planks can be used on most indoor surfaces that are relatively smooth, dry and free of dust and debris. It can be applied to walls, backsplashes, islands, etc. It can not be used as flooring or counter top material.

How do I install it?

Please refer to our installation guide for step by step instructions. Be sure to remove the planks from the box and allow them to acclimate inside your location for 72 hours before installation.

How do I clean Rustic Grove planks?

Use a vacuum attachment to clean off any dust or debris.

Can Rustic Grove be exposed to humidity and/or water?

Indoor use as a backsplash is fine, but as with all natural wood products, there is some inherent risk of staining and rot. Wood sealers and varnish can provide protection against this. They will both provide protection, but can alter the appearance of the wood plankss. There are two main types of wood protectants: sealers and varnish. Varnish penetrates the wood and protects from within by filling all pores and cavities with a protectant. Sealers retain the natural appearance of the wood as much as possible. Sealers, such as Thompson’s® Water Seal® Waterproofer Plus Clear Wood Protector or Cabot® Waterproofing Silicone Sealer (and similar products), offer moderate protection. Follow manufacturers directions. Wood varnish is a durable coating that bonds to the wood surface. These products slightly darken the wood color and have a semi-gloss finish. Wood varnishes, such as Minwax®Polycrylic® Protective Finish or Cabot® Spar Varnish Semi-Gloss (and similar products), provide a high level of stain protection. Follow manufacturers directions.

Can Rustic Grove be exposed to UV rays and outside elements?

Rustic Grove is manufactured for indoor use only.

Can Rustic Grove be exposed to heat?

We recommend a minimum 6-inch space between the heat source or burner and the installed wood planks. You may also refer to your stoves (or other heat source) manufacturer for specific information.

How should the planks be cut if a full plank is not needed?

You can cut the planks with the standard woodworking tools listed on our installation guide.

What should be used as a trim or an edge treatment?

You can use pre-manufactured wood trims found in the retailers millwork section or create your own trim pieces from the Rustic Grove plank material.

Should I seal Rustic Grove so it can easily be cleaned? What type of sealants do you recommend?

To seal your planks, use a good wood sealer or polyurethane finish to protect the wood. Follow the manufacturers directions. Sealers and polyurethane finishes can deepen and darken the color of the wood. Choose from finishes that can leave a high sheen or glossy appearance, or satin finishes, much like paints.

Can I paint Rustic Grove planks?

Yes you can if you’d like. The Mixed Brown planks are finished with an oil-based stain, so you’ll need to use an oil-based paint. We recommend using a darker color otherwise, multiple coats will be needed to hide the original color. The three gray-colored planks are finished with a water-based stain, so you’ll need to use a water-based/latex paint with them.

When starting a project, would I work from one side to the other, or from the center out?

Starting in a corner and working left to right on your longest run produces the best results.

Do you offer matching outlet and switch plate covers?

At this time, we do not offer matching switch plates or outlet covers.

What type of wood are the planks made from?

They are made from reclaimed pine.

How do I cut Rustic Grove planks?

You can use a miter box or a miter saw for the best results See our installation guide for details.

What is the warranty on Rustic Grove?

ACP, the manufacturer of Rustic Grove wood planks, guarantees the planks will be free from manufacturing defects for a period of (5) years from the date of purchase. This warranty does not cover problems caused by improper installation methods. It covers only installations done in accordance with the installation and handling instructions contained within each box of planks. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or finish color changes due to exposure to smoke, fumes, leaks or abuse. This warranty is not transferable and applies to the original purchaser only.